Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
How long is your processing time?
We currently ship within 1-3 business days.
Do you accept returns?
Yes. Please contact us within 2 weeks of delivery to start the return process. After we have made contact, we require that the item is returned to us within 30 days of delivery in original condition. Buyer is responsible for return shipping.
Returns and exchanges of personalized/custom items are subject to a 25% restocking fee. Personalized items include any prints you selected options for such as background color, custom text, etc.
Returns of items without custom options have no restocking fee.
Do you offer framing?
No, we do not offer framing. However, you can find a list of our suggestions here: RevampedWalls.com/blog
How are your prints shipped?
Prints measuring 5"x7", 8"x10", and 11"x14" will ship in a plastic sleeve with a cardboard back and then placed in a cardboard mailer. Larger prints will be placed in a plastic sleeve and then shipped in a cardboard tube.
How does Priority Shipping work?
The stated processing time still applies to orders with Priority Shipping. Should you choose that option, your package will arrive from the USPS 2-3 days after leaving our facility. If you need your order to be expedited, please contact us with your request.